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Letters: Newspapers hold a position in our democracy, unlike any other business
I read with interest Duke Truby's viewpoint about a newspaper print medium being a "business" in the strictest sense. As such, that business should cater to its customers and clients.
Readers Respond to Health Insurance Chaos for Providence Customers
“Only other questions I have is who is starting the class action and where can I sign up?”
The best seafood restaurant in every state, according to Yelp
Yelp picked the best seafood restaurant in every state based on customer reviews.
Apple M5 MacBook Pro and Air Review: When the Neo Isn’t Enough
Apple’s new laptops and high-end display fit the bill for the company’s most demanding customers.
American Express Business Line of Credit Review 2026
The American Express business line of credit offers fast funding, flexible payments and favorable terms, especially for existing Amex customers.
Apple Announces New Mac Sales Record Following MacBook Neo Launch
Apple's CEO Tim Cook today said the Mac just had its "best launch week ever for first-time Mac customers," which suggests that the new MacBook Neo has been a hit with customers buying their first laptops or switching from Windows. Apple released the MacBook Neo last Wednesday, March 11. In the U.S., pricing starts at just $599 for the general public and an even lower $499 for college students.
xAI Sends Engineers to Client Sites to Win Business from OpenAI
Elon Musk’s xAI is sending engineers directly into the offices of prospective corporate clients in an attempt to claw business customers away from rivals OpenAI and Anthropic PBC.
In Business, Why Creating Value Wins
Businesses that create superior value—delivering customer benefits exceeding costs, driving loyalty and retention—consistently outperform those chasing short-term profits
Keypoint Intelligence Launches Keypoint Engage, Delivering AI-Powered Business Execution as a Service
Keypoint Intelligence today announced the launch of Keypoint Intelligence Keypoint Engage, a new suite of AI-powered execution services designed to help organizations turn trusted industry operations intelligence into measurable business results across sales, marketing, and customer service.
Customers help Denver small business owner relocate after 60-day vacate notice
Sports Bars Must Switch NFL Sunday Ticket Providers This Season
NFL-backed EverPass told customers it would be the only commercial Sunday Ticket option in 2026 "as distribution [moves] from satellite to streaming."
Anti-Fraud Practices Your Bank Should Teach Every Small Business Customer
Payments fraud against businesses is skyrocketing, but banks and customers can combat it together.
Cash Crunch Drives Nigerian Power Producers Out of Business
A number of heavily indebted Nigerian power producers have ceased operating because their customers aren’t settling their bills and they can’t afford to run their equipment or pay for gas supplies.
Amazon launches 1-hour and 3-hour delivery options with new tiered pricing structure for customers
Amazon has launched ultra-fast one-hour and three-hour delivery in hundreds of cities, and Prime members save big on delivery fees for instant shopping.
Samsung to Discontinue Galaxy Z TriFold After Just Three Months
Samsung is set to discontinue the Galaxy Z TriFold globally after just three months on sale (via Bloomberg). The company will start by ceasing sales of the device in Korea, where it has been on sale since December. Samsung plans to discontinue the device in the United States once it clears its inventory. Samsung's website already lists the TriFold as "sold out," but customers are still able to buy the device at Samsung stores.
Philip Morris International U.S. to Launch New Business Solutions Center, Creating 180 Jobs in Tampa Bay Area
Today, Philip Morris International's U.S. businesses ("PMI U.S.") announced an investment of approximately $50 million in a new Business Solutions Center in Tampa, Florida. The Center will create approximately 180 direct and indirect high-skilled jobs and represents a pivotal expansion of PMI U.S. operations, consolidating key functions—business solutions, distribution operations, and customer service—into a single hub. This investment is designed to enhance operational efficiency across these f
AG Letitia James pushes bill to ban 'surveillance pricing'
Using personal data like browsing history and more, Instacart charged individualized prices for items unbeknownst to customers, according to data.
War may bring lasting change to the airline business
Western carriers will relish the chance to win some of their customers back
Customers accuse Whatnot of illegal gambling operation over sports card breaks, repacks
One of the largest online live-selling platforms, Whatnot sold more than 76 million sports cards last year.
Robotics firm Intuitive Surgical says cyberattack compromised business, customer data
The company said an intruder accessed employee information, customer contact details and other records.
Amazon Deepens Digital Health Push As Logistics Deal Supports Valuation
Amazon.com (NasdaqGS:AMZN) is rolling out its AI powered healthcare assistant to all customers, expanding access beyond existing One Medical members. Air Transport International's pilot union has reached a tentative labor agreement with management after five years of talks, affecting a key part of Amazon's air cargo network. These developments touch both Amazon's digital health ambitions and the operational reliability of its logistics operations. At a share price of $207.67, Amazon.com...
Power slowly being restored to residents, businesses
First Energy estimates power restoration for most Mahoning and Columbiana customers by 11 p.m. Sunday. Trumbull County may not be restored until 11 p.m. Monday.
Small Business Technology News: Musk: X Money Launching In April
Will your customers pay with X? Also, new scams announced by the FBI and Microsoft wants you to hire its agents instead to do tasks.
Business owners say low foot traffic hurting Stonecrest shopping center
Concerns about crime in the area keep customers away, business owners believe.
Lawsuit says Manolo’s Bakery lost more than $50k in business during ‘Operation Charlotte’s Web’
That fight for survival hasn’t stopped Betancur from smiling and greeting his customers.
Buc-ee’s locations receive failing grades from Better Business Bureau over outstanding complaints
Buc-ee’s is known for its clean restrooms and snacks, but according to the Better Business Bureau (BBB), it fails in the customer response department.
Downtown Lancaster business owners complain drug recovery center clients driving away customers
When: Lancaster City Council meeting, March 10.
Microsoft Joins Crowd With Health Assistant for Copilot Chatbot
Microsoft Corp. is adding a dedicated health assistant to its Copilot chatbot, joining the ranks of technology companies betting that customers will turn to artificial intelligence tools for medical care.
Dr. Scolese speaks at AAS Goddard Space Science Symposium; discusses a
The National Reconnaissance Office is working to advance cutting-edge technologies, including artificial intelligence and quantum sensing, to better meet the demands of its customers, NRO Director
Customers say last goodbyes to Dundalk bakery closing after 103 years
It's the end of an era for a Baltimore family business as Herman's Bakery is set to close in Dundalk.
Buc-ee’s receives F rating from Better Business Bureau over responsiveness to customer complaints
The convenience store chain, headquartered in the Houston suburb of Lake Jackson, has a reputation for having clean restrooms and an array of food options at its super-sized travel centers.
Spectrum Business and RingCentral Expand Partnership With AI Contact Center and Conversation Intelligence to Transform Customer Experiences
Spectrum and RingCentral, Inc. have expanded their partnership to make RingCentral’s RingCX, an AI-first omnichannel contact center, and its AI Conversation Expert (ACE), advanced conversation intelligence, available to Spectrum Business customers.
MacBook Neo, iPhone 17e, iPad Air with M4, MacBook Air with M5, MacBook Pro with M5 Pro and M5 Max, and a new Studio Display family are available today
Customers can now shop for MacBook Neo, iPhone 17e, MacBook Air with M5, MacBook Pro with M5 Pro and M5 Max, iPad Air with M4, and two new displays.
According to SEC Filing, Thomas W. Smith Trimmed Yelp Stake as Local Services Advertising Reshapes the Business
A recent SEC filing shows that investment manager Thomas W. Smith reduced his position in Yelp during the fourth quarter. Yelp’s platform helps people find local services and connects them with businesses looking for new customers, with a growing focus on higher-value categories such as home improvement and professional services.
When It Comes to Small Business Clients, Customer Experience is Everything
New research pinpoints client satisfaction as the most important driver of growth in business banking. Master the five key deliverables.
Priority Unified Commerce Strategy Drives Growth Across All Business Segments
Priority Technology Holdings saw growth across its three segments in the fourth quarter as customers sought the payments and treasury solutions delivered
Amazon launches healthcare AI assistant on its website, app
Amazon.com will expand access to its healthcare AI assistant for customers using its website and app, aiming to streamline care for over 30 conditions, it said on Tuesday.
Beloved Buc-ee's convenience store chain faces customer service crisis after devastating 'F' rating
Buc-ee's received a shocking "F" rating from the Better Business Bureau, despite a massive cult following and aggressive expansion plans across 11 states nationwide.
Buc-ee’s is loved by shoppers, so why did it get red-flagged by the Better Business Bureau? Here’s what you need to know
Despite its popularity with loyal customers, apparently the growing Texas-based gas station chain isn’t so great at responding to complaints.
Hims & Hers Announces Strategic Shift for US Weight Loss Business
Starting with a new collaboration with Novo Nordisk, the company announced plans to align its US and global strategies with a focus on an increasing variety of FDA-approved GLP-1s Hims Hers Health, Inc. (NYSE: HIMS) today announced a collaboration with Novo Nordisk as part of a new strategy for weight loss care treatments involving GLP-1s, evolving its US offering to match the company’s approach globally. In the US, the company now plans to provide GLP-1 customers with access to a broad assortment of FDA-approved medications and offer compounded semaglutide through the platform on a limited scale. By aligning its domestic and international models in weight loss, Hims Hers will become the largest global consumer health platform for access to more affordable, approved medications. The US weight loss landscape has transformed dramatically since Hims Hers entered the market in 2023. Progress in the industry has made a broader range of FDA-approved GLP-1 treatments
Cisco at NAB 2026: AI-ready Infrastructure powering the future of media and entertainment
Over the past several months, the Cisco team has been engaged in strategic planning for an important initiative in the media and broadcast space, NAB Show 2026. We are excited to be on site next month in Las Vegas to showcase how Cisco integrates our extensive portfolio of products to work together as a system — helping our media and broadcast customers drive the efficiency and agility needed to deliver world-class content experiences for their viewers.
Amazon Is Widening Its Sway Over the Freight Industry
The one-stop shop for handling freight and packages seems to be a thing of the past, with FedEx Corp. set to spin off its trucking business in June. United Parcel Service Inc. shed its trucking unit five years ago. Full-service brokerages can shepherd goods from the factory to a residential customer’s doorstep, but they do it by cobbling together transportation services of several providers.
Rainy weather slows weekend business
A local business sees a drop in customers amid weekend weather conditions.
Small Business Technology News: Intuit Launches AI-Powered ERP Solution Tailored For Construction Industry
Also: A ChatGPT for spreadsheets and a startup has a new customer service solution...for startups.
Your pre-ceremony watchlist: Oscar®-nominated movies now playing on Delta
Before the red carpet rolls out at the March 15 Oscars®, Delta customers can already be watching this year’s most talked-about nominated films, curated by the expert inhouse team behind Delta's in-flight entertainment. With thousands of seatback screens and live satellite TV on select aircraft, customers can build their watchlist or even tune in to the awards live while flying.
Fed survey reveals Trump’s tariff gut punch to the backbone of the U.S. economy: small business
Firms are starting to pass costs on to their customers, and they're less hopeful about hiring too, according to the Federal Reserve.
CVS taps Google Cloud to roll out AI-powered health platform
CVS Health will launch an AI-enabled platform in partnership with Alphabet's Google Cloud unit that will bring together data from diverse sources to help customers manage their health in real time, they said on Thursday. Health100 will be an integrated health care engagement platform for customers, regardless of the pharmacy or insurer they use. The initial launch of Health100 will be in 2026, with details expected to be revealed at The Check Up, Google's annual health event later in March.
Starbucks is choosing this Southern state for its new corporate office
The new office will support the growth of Starbucks coffeehouses and "rising customer demand, in particular, the southeast region of the U.S.
Businesses asked to let non-customers use toilets
Cafe owners divided on issue, with some saying their maintenance costs would rise with no reward.
Scarborough businesses asked to let non-customers use toilets
Cafe owners divided on issue, with some saying their maintenance costs would rise with no reward.
Writing the Final Chapter: Helping Business Owners Protect Their Legacy
Every business begins with an idea — a leap of faith, a late night at the kitchen table, a first customer who said yes. Over time, that idea becomes payrolls, partnerships and a legacy built through years of hard work. But every business story eventually reaches an important question: What comes next? Stony Brook University’s
Oracle Loses Health Unit Leaders With Ellison’s Bet Struggling
Oracle Corp.’s health records division has lost multiple senior leaders in recent months while the company works to modernize its software in the face of steep customer loses.
Apple Reportedly Warns Retail Workers About Deluge of Customers as It Releases Unusually Cheap Gadgets
Don't call it a recession indicator, but leaks say Apple is releasing low-end iPhones and MacBooks and expects them to be popular.
Orange Business and Tech Mahindra to Forge Strategic Partnership to Accelerate End-to-End Digital Transformation for Enterprise Customers Worldwide, Focusing on AI, Automation and Secure Digital Platforms
Orange Business and Tech Mahindra today announced that they have entered exclusive negotiations to form a non-equity, global strategic partnership to help en...
Press release: Orange Business and Tech Mahindra to forge strategic partnership to accelerate end-to-end digital transformation for enterprise customers worldwide, focusing on AI, automation and secure digital platforms
Press releaseParis, 02 March 2026 Orange Business and Tech Mahindra to forge strategic partnership to accelerate end-to-end digital transformation for enterprise customers worldwide, focusing on AI, automation and secure digital platforms This proposed 5-year partnership aims to fast-track next-generation solutions for international customers by combining Orange Business’ trusted leadership in networks, platforms, cloud and cybersecurity with Tech Mahindra’s strong integration expertise and agil
Business briefs: Yeo & Yeo honored; Dow CU hits 1K customers
Yeo & Yeo is proud to announce that Andrew Matuzak, CPA, PFS, principal and director of Yeo & Yeo Wealth Management, has been honored as one of eight recipients of the 21st Annual RUBY...
Costco's CEO really does respond to members' emails
Costco customers sometimes go viral for sharing personal replies from CEO Ron Vachris, so I emailed him myself.
This small business owner is already giving her customers a tariff refund
State Farm announces refund for car insurance customers
State Farm Mutual announced it will distribute $5 billion dividend to customers across 49 million vehicles due to lower collision rates and reduced auto repair costs.
First Brands nears bankruptcy settlement, tees up business unit sales
Bankrupt auto parts maker First Brands is close to a bankruptcy settlement with its creditors, seeking to wind down most of its business while teeing up separate sales for four business lines that are being funded by major customers like Ford and General Motors .
Hannah Spencer: Plumber becomes Green Party's new MP
Spencer marked her victory by apologising to customers for potentially having to cancel work due to her Westminster move.
WATCH: Rocky Point businesses prepare for spring break and other vacations
After what was a chaotic weekend in Jalisco and parts of Mexico, businesses in Rocky Point say they remain relatively unaffected even as customers call to make sure they are still safe to travel.
Shorewood businesses are open to customers despite construction on Oakland Avenue
Businesses along Oakland Avenue in Shorewood are finding creative ways to maintain customer flow amid extensive construction that has taken away parking on the main drag for the rest of the year
How to capitalize on going viral, grow a sustainable small business
Going viral brought new customers, but didn't guarantee customer retention. The Chocbox founders shares how's she's building a lasting business.
Flutter Entertainment’s Customer Growth Moderates, Market Share Declines in Fourth Quarter
The owner of FanDuel posted results that largely missed Wall Street expectations as customer and betting growth slowed due to improved competitor products.
Claude and Codex now available for Copilot Business & Pro users
Claude by Anthropic and OpenAI Codex are now available as coding agents for Copilot Business and Copilot Pro customers. Copilot Enterprise and Pro+ customers received access earlier this month, and…
Customers complained. So Burger King updated its Whopper
Burger King, home of the whopper, is making its first change to its best-selling menu item in nearly 10 years after consumers complained.
Amazon cloud customers seek lower consulting fees as AI automates work
AWS's big consulting arm, ProServe, is shifting to outcome-based pricing, and reorganizing around AI agents the company calls "digital employees."
Every business wants your review. What's with the feedback frenzy?
Customers want to read reviews and businesses need reviews to attract customers. But the constant demand for reviews could be creating a feedback backlash, experts say.
Barrett Business Services Q4 Earnings Call Highlights
Barrett Business Services (NASDAQ:BBSI) executives said the company finished 2025 with “strong results” despite a late-year moderation in same-customer sales trends and accelerating client workforce reductions tied to macroeconomic uncertainty. Management also introduced its 2026 outlook, emphasizin
Beloved family meat market in Bryan closing after 6 decades of business
After 66 years of dedication to their craft and their customers, the Ruffino family has announced they’re closing the doors for good.
2026 Small Business Summer
Small Business Summer is a program developed in partnership with Lendistry to recognize, support and celebrate small business owners in the LA area. Check out these Los Angeles-based small business owners who take pride in providing valuable products or services to their customers while also making a positive impact on their community. Nominate your business HERE
Trump administration considers forcing banks to verify customers’ citizenship
The Trump administration is weighing a new requirement for US banks to verify citizenship information of current and future customers as part of the president’s aggressive immigration crackdown, sources told CNN.
Credit card surcharges rise as small businesses adapt
Businesses are changing how they accept payments, from credit card surcharges to going cashless. Find out why and how customers are reacting.
Anthropic touts new AI tools weeks after legal plug-in spurred market rout
Artificial intelligence lab Anthropic on Tuesday unveiled 10 new ways for business customers to plug in its technology to key areas of their work, weeks after other releases sparked an aggressive selloff of traditional software company shares.
GAP INC. LAUNCHES ENCORE, A NEW AND MORE REWARDING LOYALTY EXPERIENCE FOR LOVERS OF FASHION & ENTERTAINMENT
/PRNewswire/ -- Gap Inc. (NYSE: GAP) today announced the launch of Encore, a new membership program that creates new ways for customers to connect with its...
T-Mobile hopes free offer will restore customer loyalty
T-Mobile has rolled out a free offer to win back loyalty after customer losses.
Exclusive: Handl Health raises $14.2M for health plan AI
As self-insured employers navigate price increases, the company is aiming to offer customers more customization.
Google Antigravity falls to Earth under OpenClaw-fueled compute load
: Company tries to curb strain by banning customer accounts for 'malicious' usage
Hims & Hers Health, Inc. Reports Fourth Quarter and Full Year 2025 Financial Results
Revenue of approximately $2.35 billion, up 59% year-over-year in 2025 Net income of $128 million; Adjusted EBITDA of $318 million in 2025 Subscribers grew to over 2.5 million, up 13% year-over-year in 2025 Provides Q1 and full year 2026 guidance1, with full year 2026 revenue in the range of $2.7 billion to $2.9 billion and Adjusted EBITDA in the range of $300 million to $375 million Hims Hers Health, Inc. (“Hims Hers” or the “Company”, NYSE: HIMS), the leading health and wellness platform, today announced financial results for the fourth quarter and full year ended December 31, 2025 in a shareholder letter that is posted at investors.hims.com. “More than 2.5 million subscribers now rely on us for a healthcare experience that is both accessible and deeply personal – and we believe we’re well on our way to becoming the global leader in consumer health,” said Andrew Dudum, co-founder and CEO. “In 2025, we made it possible for more customers across the world to depend on us
Portland businesses wonder if they or consumers will get money back from 'illegal tariffs'
There is uncertainty about what is next for local businesses and their customers after the Supreme Court struck down President Trump's sweeping tariffs.
Supreme Court tariff decision sparks hope among Orange County businesses
Business owners in downtown Santa Ana say tariffs have translated to higher prices and difficult conversations with customers.
Petersburg business owners say they’ve had zero customers come from new casino
One month the since much-anticipated casino opened in Petersburg, nearby business owners say they still haven’t seen the new customers they were promised.
Louisiana reaches $45 million settlement with CVS Health, ending lawsuits
The state had accused CVS Health of “unfair, deceptive and unlawful” business practices for using customer information to conduct a text message campaign last year against proposed legislation for pharmacy benefits managers.
How Costco suing Trump helps business and stoke loyalty
Every move it makes, like fighting tariffs and defending DEI, is about serving the customer.
How CVS Health test-drives better care experiences using generative agents
CVS Health uses generative agent simulations to test customer experiences, uncover behavioral insights, and design better care journeys before real patients feel the impact.
Insurer Agrees to Pay Millions for Failing to Fix Errors That Made It Harder for Customers to Get Mental Health Care
EmblemHealth will compensate customers who paid out of pocket for mental health care because they couldn’t secure an appointment with a provider listed as being in-network. It also pledged to take additional steps to fix its provider directory.
Tata's data centre business signs up OpenAI as customer
OpenAI will become the first customer of India's Tata Consultancy Services' data center business, beginning with 100 megawatts of capacity, the parent firm of ChatGPT said on Thursday.
Tata's data centre business signs up OpenAI as customer
OpenAI will become the first customer of India's Tata Consultancy Services' data center business, beginning with 100 megawatts of capacity, the parent firm of ChatGPT said on Thursday. Separately, Tata Group is planning to deploy ChatGPT Enterprise across the company over the next several years, starting with hundreds of thousands of employees, OpenAI added.
Tata's data centre business signs up OpenAI as customer
NEW DELHI, Feb 19 (Reuters) - OpenAI will become the first customer of India's Tata Consultancy Services' data center business, beginning with 100 megawatts of capacity, the parent firm of ChatGPT
These B2B Business Trends Are Defining 2026
Insights surrounding AI adoption, supply chain visibility, evolving B2B customer expectations, and more are uncovered in the latest report from FedEx.
Yamaha U.S. Marine Business Unit Earns Top Industry Honors at Miami International Boat Show®
MIAMI, February 17, 2026--Yamaha’s U.S. Marine Business Unit earned multiple top honors during the 2026 Miami International Boat Show®, reinforcing the company’s leadership in innovation, design and customer satisfaction across the marine industry.
Local county environmental services to extend business hours due to outage
The Montgomery County Environmental Services has extended its business hours to accommodate customers in making payments due to an outage that has affected their vendor payment system.
Immigrant-owned businesses in Minneapolis face closure amid ICE fear
Immigrant‑owned businesses in Minneapolis are seeing sharp drops in customers as fear tied to recent ICE activity keeps people away, and some are now closing their doors. A local economist says the impact could be felt for a long time.
Kevin O'Leary Warns '80% Of Businesses Fail In The First 36 Months' As High Customer Acquisition Costs Drain Startups
Investor Kevin O'Leary highlighted that excessive spending to acquire customers is the leading cause of early-stage startup failures and a critical factor for growth potential. High Customer Acquisition Costs Top Reason Startups Fail On Tuesday, O'Leary posted on X, sharing a clip from one of his recent talks, emphasizing the role of customer acquisition costs, or CAC, in startup survival. "Why do 80% of businesses fail in the first 36 months? Customer acquisition cost," O'Leary wrote. He added,
Shopify Swanson Health Partnership Highlights Expanding AI Commerce And B2B Role
Swanson Health has completed a rapid migration to Shopify, using its AI tools and subscription infrastructure to support a broad digital overhaul. The project highlights Shopify’s expanding role in B2B commerce, with a focus on AI-driven personalization and modern subscription management. This customer case offers a concrete view of how Shopify’s technology is being applied by enterprise brands beyond headline AI and earnings updates. Shopify (NasdaqGS:SHOP), trading at around $112.7, has...
Local Business see increased customers for Valentine’s Day
Business owners in Evansville say Valentine’s day is one of the busiest days of the year.
NKY business owners fear proposed alcohol fee bill could drive customers away
Proposed 4% regulatory fee on all alcohol sales draws opposition from small business owners
Restaurants Say ICE Presence Imperils Business
In several cities where immigrants are being detained, owners say they’re struggling to stay open as fear keeps customers and workers from leaving home.